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Privacy Policy

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, upload designs, and purchase our products.

Privacy Policy 

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you navigate our Site.

A. Information You Provide to Us

  1. Account & Contact Data: Name, email address, shipping address, billing address, phone number, and password.

  2. Custom Designs & Imagery: Any image files, patterns, artwork, or graphics you upload to our Site for custom fabric printing.

  3. Payment Information: Payment details (credit card numbers, billing zip codes) are processed securely through our third-party payment gateways (e.g., Stripe, PayPal). We do not store your full financial details on our servers.

  4. Customer Support: Communications you send to us via email, contact forms, or live chat.

B. Information Collected Automatically

  • Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies to keep track of your shopping cart, remember your preferences, and understand how you interact with our Site.

2. How We Use Your Information

We use the collected data to provide, maintain, and improve our custom fabric printing services. Specifically, we use your information to:

  • Process Orders: Print your custom fabric designs, fulfill shipments, and send order confirmations/tracking updates.

  • Manage Your Account: Set up and maintain your user profile and design library.

  • Customer Support: Respond to your comments, questions, and requests.

  • Marketing Communications: With your consent, send you newsletters, promotions, and updates about new fabric bases or features. (You can opt out at any time).

  • Site Improvement: Analyze usage trends to optimize our website layout, design tools, and user experience.

3. Intellectual Property & Your Custom Designs

We understand that your custom artwork is your intellectual property.

  • Ownership: You retain 100% ownership of any designs you upload.

  • Usage: We only use your uploaded designs to fulfill your specific printing orders.

  • Protection: We do not sell, share, license, or publicly display your custom designs without your explicit, written permission.

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